Ideal Living Support Agent
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Recent activity by Ideal Living Support Agent-
How do I know the electrolyzer has worked?
After the electrolysis process is complete, use the test strips provided to verify that the hypochlorous solution has the necessary level of free chlorine (200 ppm or higher) and a pH of betwee...
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How much does it cost to make a bottle of SaniTru?
SaniTru replaces every cleaner, sanitizer, deodorizer, and disinfectant you have in your cleaning closet. The cost of ingredients for a 16.9 oz bottle is about $0.02 per bottle, which means you ...
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What are the usage directions for disinfecting?
For best results, clean the surface of soil or residue, then apply liberally on hard, non-porous surfaces for full contact. Leave wet for 10 minutes for full disinfecting power. Either let dry or...
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Can you ingest or drink the SaniTru solution?
While SaniTru is made with natural ingredients, it is intended to be used on hard surfaces and not for consumption. Ingestion in large quantities (greater than one liter or quart) may produce gas...
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Is anolyte water a type of bleach?
No, there is no bleach in anolyte water, the cleaning solution that you make with SaniTru. While it is as effective as bleach, anolyte water (HOCl) has a different chemical composition than bleac...
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What kind of pathogens does SaniTru’s cleaning solution control?
According to the United States Environmental Protection Agency, anolyte water (also called hypochlorous acid), the solution made by SaniTru, has been shown to control pathogens like staph, salmon...
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How do I change or cancel my order?
If you would like to cancel an order, please reach out to our Customer Service team as soon as possible at cs@sanitru.com or 1-800-735-4870. Please note, to ensure our customers receive their ...
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Anolyte water has been used as a disinfectant in medicine and industry for decades. So why have I never been able to buy or make it before SaniTru?
Anolyte (sometimes called electrolyzed) water, the same formula that is produced through electrolysis by SaniTru using salt, vinegar, and ordinary tap water, has been an effective, time-tested cl...
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My SaniTru is leaking, what should I do?
First, always make sure that you are using your SaniTru unit in an upright position. Tilting and angling forward or positioning the unit upside down may result in flooding the spray head. If yo...
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Spray head and bottle troublshooting
First, always make sure that you are using your SaniTru unit in an upright position. Tilting and angling forward or positioning the unit upside down may result in flooding the spray head. If...