Ideal-Living-Support-Agent
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Latest activity by Ideal-Living-Support-Agent-
Ideal Living Support Agent created an article,
Do you have a phone number or email I can contact for Customer Service?
Yes, and we'd love to hear from you! You can contact us anytime by calling: (800) 735-4870Monday through Friday between the hours of 7 AM and 4 PM PST,Saturday between the hours of 7 AM and 3 ...
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Ideal Living Support Agent created an article,
Where can I find the owner's manual?
Tossed your owner's manual? No problem. You can find a downloadable copy here or download it directly by clicking the pdf below.
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Ideal Living Support Agent created an article,
Can I transfer the SaniTru solution to another bottle?
Once the solution is created, you can store it in a different container. However, bear in mind that the electrolyzed water made by the SaniTru disinfecting appliance is suitable for germ-killing ...
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Ideal Living Support Agent created an article,
How do I change or cancel my order?
If you would like to cancel an order, please reach out to our Customer Service team as soon as possible at cs@sanitru.com or 1-800-735-4870. Please note, to ensure our customers receive their ...
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Ideal Living Support Agent created an article,
What is SaniTru's return policy?
SaniTru has a 100% guarantee and full refund policy. You may try the product without risk, then return it to us within 30 days of purchase for a refund of the full purchase prices minus S&P. No...
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Ideal Living Support Agent created an article,
Can you add essential oils to the solution?
We do not recommend the use of any other element than those we recommend because it would not give the same result and would alter the solution. Have more questions? Submit a request
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Ideal Living Support Agent created an article,
Where can I get the SaniTru quick-start guide?
Tossed or lost your quick start guide? No problem. You can find a copy directly by clicking the pdf below. Have more questions? Submit a request
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Ideal Living Support Agent created an article,
My SaniTru is leaking, what should I do?
First, always make sure that you are using your SaniTru unit in an upright position. Tilting and angling forward or positioning the unit upside down may result in flooding the spray head. If yo...
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Ideal Living Support Agent created an article,
How do I register my product and activate my warranty?
Register your SaniTru product here to get the most out of your unit through its lifetime. Every SaniTru comes with a One-Year Limited Warranty but being a SaniTru registered owner ensures you...
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Ideal Living Support Agent created an article,
SaniTru Stability Solution Report and Test Certificate
Stability Report Link Test Results LInk